I just got this in from my friend Josh. Somewhat surprising that a major online retailer would try to pull this stuff. I think I’ll stick with NewEgg when I need tech gear.
I recently purchased a Motorola H700 Bluetooth Headset from one of our favorite retail venues, Bestbuy. I paid full retail price, $124.99 for the H700. It’s a little expensive but I just got tired of the Jabra ($79.99) headset underperforming so I decided to upgrade. After purchasing the H700 I found out that TigerDirect.com had the H700 for $54.99 so I decided to buy one from there and return the one to Bestbuy. All totaled, I paid $71.00 with 2nd shipping from TigerDirect.com. I was very happy to save the $55. Today I received the new one from Tigerdirect and immediately, I noticed that the package was different. The one from BB had to be cut open with a knife (its that hard plastic bubble type package) and the one from TD opened up like a clamshell (no knife, just snapped apart). As soon as that happened, I got curious and began comparing the two packages directly.
To make a long story short, I determined that the product from TD was a knock off. The quick start guide was a different color; the pictures in it were pixilated and blurry. The user manual was cut wrong, the cardboard packaging that shows thru the clear plastic bubble was all pixilated and the colors were off…after a closer look, even the Motorola M circular logo was misprinted.
I called TD and explained to them that they were selling counterfeit products and that I wasn’t paying for it or the shipping. They of course denied the facts but did agree to cough up the total cost, shipping included.
I sent it back and I’m not buying from them ever again.